Common Questions

Format 3 Volatility Report vs. BCWS Volatility Report
Format 3 Volatility report is only available at Level 1 and can be populated in three different ways: The data can come directly from the cost tool (if it...
Fri, 8 May, 2020 at 12:15 PM
Adjusted OTB values and Calculations in Empower
  Empower will calculate new cumulative values for BCWS, BCWP and ACWP from the most recent OTB date forward (BcwsAdj, BcwpAdj and AcwpAdj). From these adj...
Thu, 2 Dec, 2021 at 9:13 AM
Browser Specific Issues
Some errors in Empower can be caused by cached Javascript in the browser. These issues can include failure to download generated files, failure to display s...
Tue, 6 Jun, 2023 at 11:40 AM
Contract Displaying "Empty Dataset"
Problem: After selecting a contract in the ”Open Dataset” dialog box or from the ”File > Open Dataset” menu option, you may see an ”Empty Dataset” messag...
Wed, 7 Sep, 2022 at 9:39 AM
Unable to See "Check Queue"
Problem: You are unable to see the ”Admin > Check Queue” option. You can resolve this by adding the ”QUEUE” option to your ”empower.conf” file. See...
Wed, 7 Sep, 2022 at 9:40 AM
502 Error During Recalc
Problem: User receives a 502 error when attempting to complete a recalc. The 502 error is typically a sign of a time-out. To troubleshoot, try increasin...
Wed, 7 Sep, 2022 at 9:41 AM
Login Screen Error
Problem: If using SSO, when trying to login to Empower, the user may see the message ”Unable to securely log in, likely a key is missing or invalid. Please ...
Wed, 7 Sep, 2022 at 9:43 AM